Privacy policy
This Privacy Policy is drafted in compliance with the obligations under Articles 13-14 of Regulation (EU) 2016/679 (GDPR).
We collect, store, and use the personal data you provide directly when you browse our website, confirm the purchase of our services, subscribe to our newsletter, or contact us.
If you are under 13 years old (USA) or 16 years old (EU and elsewhere), please obtain consent from a parent or guardian before submitting your personal information to this site. If we have reason to believe that one of our users is a minor and we have obtained their personal data without proper consent, we will delete such data within a reasonable time.
Data We Collect
Your name, email address, postal code, country, language preference, IP address, and any other information you share when filling out contact forms or purchasing a service.
Details of every transaction made on our site, including amount, currency, and payment method. We do not store your credit card or bank account details; payments are processed by third-party services on our behalf.
Responses to optional surveys or questionnaires we may ask you to complete.
Support requests you send via email or dedicated forms.
Access data to your site necessary to provide the purchased services.
Other information voluntarily sent through website forms or shared when contacting us.
Data We May Collect
IDs of your social media accounts and information shared with us via your social media accounts.
Third-party authentication status if you visit the site from a mobile application (e.g., if you are currently logged into Facebook or other social media accounts).
Data related to opening our emails or clicking on email links.
Copies of your website for backup purposes.
Data We Collect from All Visitors
Technical information about your site usage, browser type and version, operating system.
IP address.
Legal Basis for Processing Your Data
We process your personal data for the purposes indicated in this Policy based on one or more of the following legal grounds:
Consent: We ask for your consent to use your data to send you details about our offers, targeted advertising, and profiling.
Contractual: When you enter into any contract with us, your personal data is processed for service purposes.
Legal obligations: When strictly necessary, we process your personal data to comply with binding legal or tax obligations.
How We Use Your Data
We use the personal information we collect to provide the requested service, innovate our technology, and optimize your browsing experience.
Specifically, we use your personal information to:
Deliver purchased services.
Send you information about our work through any channels you have consented to: email, phone/SMS, and/or social media messaging.
Provide information and facilitate sharing on social networks.
Create targeted marketing campaigns to promote our work.
Verify your identity and send you a thank-you email for purchasing our service or subscribing to our newsletter.
We may also use personal data from all site visitors to:
Administer and improve the site and optimize its infrastructure.
Analyze site usage through tools like Google Analytics to test content performance and site functionality, understand traffic patterns, and detect site issues.
Improve communication by recording interactions on the site, via email, and social networks.
Please note that when you purchase a service or perform an action on this site, a virtual user profile is created allowing you to update your personal data and preferences.
This profile manages services, personal data, and order history.
How We Share Your Information
We do not sell your personal data and share it only with the parties described below, as required by law or with your permission.
Collaborators and employees: Our collaborators or employees may access contact data (name, email, phone, social profile IDs, site access data for requested services) to contact you about specific services, either directly or through third-party contact tools managed by our company.
Service providers: We work with service providers such as database administrators, cloud computing services, help desk services, advertising services, data analysts, and password storage. These providers are contractually bound to maintain confidentiality and cannot use or disclose your data except to provide their services.
Payment system providers: When purchasing a service, we work with PayPal, Stripe, Mollie, and others to process credit card and other payments. These providers may store some of your personal data. Please refer to their privacy policies for details on their data use.
Recurring subscription services: Payment data will be stored in the chosen payment system, and you explicitly authorize recurring payments. We do not store your credit card or bank account details. Payment preferences can be modified on your profile page.
Marketing: Depending on your site use, we may use cookies to direct you to other services on Facebook, Google, or other online platforms. For more on our cookie policy and settings, please contact us directly.
Affiliate third parties: In the future, we may transfer your personal data to third parties due to mergers, acquisitions, reorganizations, or similar operations. We will continue to ensure confidentiality and inform you before any transfer. If substantial changes occur in data processing, we will notify you and offer the option to consent.
Protection: We may share personal information with companies, organizations, or individuals outside our company if we believe in good faith it is necessary to detect or prevent fraud or security issues, enforce our terms, comply with lawful requests, defend legal claims, or protect our legal rights or safety.
How We Protect Your Data
Your data may be transferred and stored abroad.
We follow industry-standard practices such as firewalls and encryption to safeguard your personal data from unauthorized access, alteration, disclosure, misuse, or destruction. Payment details and other personal data are transmitted securely using encrypted connections.
We retain personal data only as long as necessary for the purpose collected, unless legally required otherwise. If you request to stop receiving updates or delete your data, we will comply and keep only minimal data to prevent fraud and avoid further contact.
How You Can Update or Modify Your Data
Registered users can review and update personal data via their profile page.
Users in the EU, EEA, and Switzerland have rights including:
Access to personal data
Rectification or deletion of data or restriction of processing
Objection to processing
Data portability
Withdrawal of consent (does not affect processing based on prior consent) including unsubscribing from mailing lists or requesting exclusion from text messages
Filing complaints with supervisory authorities (Data Protection Authorities)
For your protection, we share and update personal data only linked to the email address used to send the request and may verify your identity before processing. Please do not send sensitive personal data, passwords, or credit card details via email.
We will respond to requests promptly.
Links to Third-Party Websites
We may provide links to other websites. This Policy applies only to our site. We have no control over external sites and are not responsible for their content or privacy policies. Please read the terms and privacy policies of any third-party sites you visit via our links.
How to Unsubscribe
You can unsubscribe from our mailing list anytime via the ‘unsubscribe’ link in every email.
You may also delete your account by sending a request to the email address on the contact page.
Data processing requests can be sent via the contact form on the website.
Contact
If you have questions about this Privacy Policy, your personal data, or data protection on this site, please contact us at the email address listed on the contact page.